Intercultural Manners – Global Etiquettes

 “Times change. Manners change. However, the need to have good manners never changes.”

“Good manners are one of the most important keys to success in the business arena. The sooner you implement a new behavior, the better your chances are of making it a permanent part of your personal and professional lives. -Good Luck”

– Dr. Pauline Posh


• Meetings & Greeting
• Universal Manners

• International Handshakes
• Standing Up
• Eyes Contact
• Body Language
• Postures
• Voices

• Introductions

• Business Introductions
• Business Casual Introductions
• Social Introductions
• Family Introductions
• Group Introductions
• 1-2-3 Introduce Yourself

• Names

• Remembering Names
• Forgetting Names
• Difficult Names

• Conversation

• Listen Up!
• Verbal Padding
• Mingling

• Attires

• Business Attire
• Casual Attire
• Informal Attire
• Formal Attire

• Office Manners

• Building Rapport
• Answering Business Phones

• Electronic Communications:

• Texts & Phone Calls
• E-mails
• Social Media
• Information – Sharing

• Traveling Manners

• Out & About
• Entrances & Exists Manners
• Taxi Tact
• Airport & Airplane
 

• Dinning Skills

• Responding to an Invitation
• A Savvy Guest
• 3- Course Place Setting
• 5- Course Place Setting
• European Style Dinning
• American Style Dinning
• Glassware
• Napkins

 

• The Savvy Host

• Business Meal in the Restaurant
• Wine Tips
• Toasting
• Tipping $